A dependable journey from door to door
Transport & Appointment Support
More than a lift: thoughtful planning, safe travel and calm support before, during and after appointments.
Arrive prepared and supported
We can combine transport with the practical assistance that makes an outing work—from checking times and what to bring to navigating reception, waiting with you and getting home safely.
We respect privacy and only take notes, speak on your behalf or receive information when you ask us to and it is appropriate.
Group van, transfer assistance & private chauffeur options
Compass can discuss cars, pre-booked chauffeur-style journeys and access to a van accommodating up to six passengers for group outings, sport, events and appointments. Where appropriate, an individually assessed manual sliding transfer board may help a passenger move sideways from their wheelchair into a fixed vehicle seat.
Accessibility: The current Mercedes-Benz van has no wheelchair ramp or powered lift and cannot carry a passenger while seated in their wheelchair. Safe transfers, driver and vehicle suitability, any required passenger-transport authorisations, availability and costs must be confirmed before booking.
Explore our group van & chauffeur-style transport options →
Funding and costs
Different NDIS transport and support arrangements apply depending on your plan, the purpose of the trip and the support provided. We clarify time, kilometres and any out-of-pocket costs before the service and can coordinate with your plan manager or support coordinator.
Read the NDIS guide to using your funding
Funding is individual. Please confirm that the support is permitted under your plan before booking.